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Guest Services Coordinators are available seven days a week, between the hours of 8:30 AM and 7:00 PM EST, to assist you with any questions, comments, or concerns you might have. Please feel free to email us using the form below. Please note that emails are limited to 2,000 characters, including punctuation and spacing.

We make every effort to respond to your email in 24 to 48 hours; however, due to the current high volume of emails we receive each day, please allow several days for a response to your email. If you require an immediate response, please call us at (407) 224-4233, option three (3).

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Your concerns are important to us. Please be assured that we have received your email message. We will require time to review your concerns to ensure that they receive the proper attention.

If you would like to speak with someone immediately, please call us at
(407) 224-4233, from 8:30 AM to 7:00 PM EST, Sunday through Saturday. A Guest Services Coordinator will be happy to assist you.

Thank you again for contacting Universal Orlando® Guest Services. We look forward to speaking with you.

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